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Coco Store Myanmar - Integration Case Study | AllSync

Coco Store Myanmar - Integration Case Study | AllSync

Coco Store Myanmar

Seamless QR code payment integration with Myanmar's leading digital wallets

Client: Coco Store Myanmar | Industry: Retail | Market: Myanmar

Project overview

3
Payment gateways integrated
Instant
QR code generation
100%
Automated transaction flow

Coco Store Myanmar partnered with AllSync to integrate their iVend POS system with Myanmar's three major digital payment platforms: AYA Pay, KBZ Pay, and MMQR. The integration enables instant QR code generation at checkout, real-time payment confirmation, automatic transaction completion, and receipt printing—delivering a seamless, modern payment experience for Myanmar customers.

Modern payments for Myanmar retail

Myanmar's digital payment landscape is rapidly evolving, with AYA Pay, KBZ Pay, and MMQR becoming the preferred payment methods for millions of consumers. Coco Store needed to embrace this shift while maintaining smooth checkout operations. The challenge: integrate three different payment platforms into one unified POS experience where customers can scan, pay, and receive their receipt—all in seconds.

Integrated payment platforms

AYA

AYA Pay

Leading Myanmar digital wallet from AYA Bank, enabling instant mobile payments with wide merchant and consumer adoption

KBZ

KBZ Pay

Myanmar's most popular mobile wallet from KBZ Bank, offering seamless digital transactions and bill payments

QR

MMQR

Myanmar's unified QR code payment standard enabling interoperability across multiple banking and payment platforms

How it works

iVend POS ↔ Payment Gateways

AllSync orchestrates seamless communication between the POS system and all three payment platforms, handling QR code generation, payment confirmation, and transaction completion automatically.

Customer payment journey

1

Generate QR code

Cashier completes sale in iVend POS and selects digital payment option. AllSync instantly generates QR code for the transaction amount.

2

Customer scans

Customer opens their preferred wallet app (AYA Pay, KBZ Pay, or MMQR-enabled app) and scans the displayed QR code.

3

Payment processed

Payment gateway processes the transaction securely. AllSync monitors payment status in real-time awaiting confirmation.

4

Auto-complete & print

Upon payment success, AllSync automatically completes the POS transaction and triggers receipt printing—no manual intervention needed.

Challenge and solution

The challenge

  • Need to support three different payment platforms (AYA Pay, KBZ Pay, MMQR) with different API specifications
  • Manual payment reconciliation creating delays and errors at checkout when handling digital wallet payments
  • No integrated QR code generation forcing staff to use separate terminals or manual processes
  • Cashiers manually completing transactions after receiving payment confirmation, slowing checkout flow
  • Customer experience friction with multiple steps and waiting times during payment process
  • Complex integration requirements with each payment gateway's unique authentication and callback mechanisms

The solution

  • AllSync unified integration layer supporting all three payment platforms through single implementation
  • Real-time payment status monitoring with instant confirmation feedback to POS system
  • Automatic QR code generation directly in POS interface—no separate terminals or apps needed
  • Fully automated transaction completion upon payment success, eliminating manual steps
  • Seamless customer experience: scan, pay, receive receipt in seconds without cashier intervention
  • Intelligent webhook handling and callback management ensuring reliable payment confirmation across all platforms

Integration architecture

AllSync serves as the orchestration layer connecting iVend POS with multiple payment gateways.

Real-time payment processing flow

iVend POS

Point of sale system

AllSync Platform

Payment orchestration

Payment Gateways

AYA | KBZ | MMQR

Integration workflow

Transaction initiation

POS sends transaction amount and details to AllSync

QR code generation

AllSync calls payment gateway API to generate unique QR code

Payment monitoring

AllSync listens for payment confirmation webhooks from gateway

Auto-completion

Upon success, AllSync triggers POS transaction completion and receipt print

QR code payment features

Advanced capabilities delivering modern payment experiences

Instant QR generation

QR codes generated in real-time for exact transaction amounts, displayed directly on POS screen or customer-facing display

Multi-wallet support

Single QR code works across all three payment platforms, or platform-specific codes based on customer preference

Real-time confirmation

Instant payment status updates through webhook callbacks ensuring immediate transaction completion

Automatic completion

Transaction completes automatically in POS upon successful payment—no manual intervention required

Receipt automation

Receipt printing triggered automatically when payment confirms, providing instant customer confirmation

Error handling

Graceful handling of payment failures or timeouts with clear status updates and retry options

Key integration capabilities

Unified API integration

Single integration point in POS supporting all three payment gateways, simplifying development and maintenance

Real-time webhooks

Reliable webhook handling for instant payment confirmation across all platforms with fallback polling

Transaction security

Secure API communication with proper authentication, encryption, and validation for all payment gateways

Automatic reconciliation

Payment confirmations automatically matched to POS transactions ensuring accurate financial records

Timeout handling

Intelligent timeout management with configurable waiting periods and clear customer communication

Audit trail

Complete logging of all payment requests, confirmations, and transaction completions for troubleshooting and compliance

Results and impact

👥

Customer experience

Seamless checkout process with instant QR code scanning, payment, and receipt—modern payment experience Myanmar customers expect

Checkout speed

Dramatically faster transactions with automated completion and receipt printing, reducing queue times and improving throughput

💰

Increased sales

Supporting customers' preferred payment methods led to higher conversion rates and increased transaction values

Payment accuracy

Automated transaction completion eliminates manual errors and ensures perfect reconciliation between payments and sales

🔧

Operational efficiency

Staff freed from manual payment processing and reconciliation, enabling focus on customer service and sales

📱

Future-ready platform

Flexible architecture enables easy addition of new payment platforms as Myanmar's digital payment ecosystem evolves

"Integrating AYA Pay, KBZ Pay, and MMQR into our POS has transformed our checkout experience. Customers love the convenience of scanning and paying instantly, and our cashiers appreciate the automated process—no more manual confirmation or receipt printing. AllSync made it seamless to support all three platforms through one simple integration."
Coco Store Myanmar
Retail Operations Team

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